Trustpilot API

Trustpilot's own API needs a Premium plan with the API module add-on or an Enterprise plan, per Trustpilot's help center. Scavio's Trustpilot API gives 50 free credits on signup, enough for 25 calls, with no card required.

Trustpilot has official APIs, but they are built for a business to read and reply to its own reviews and come with paid Trustpilot business plans; broad access to other businesses' data is licensed separately. The Scavio Trustpilot API is a REST API that returns public Trustpilot data for any business as JSON: business search, full profiles, filtered reviews, categories, category rankings and single reviews, 6 endpoints at 2 credits each.

Not always. Trustpilot serves at most 10 pages of 20 reviews, 200 in total, for any one combination of filters, and each response says so with max_page and total_filtered. Different combinations are separate sets, so querying each star rating and each language on its own reads up to 200 per slice; for most small and mid-size businesses that covers every review. For a large brand with more than 200 reviews in one star and language slice, you get the newest 200 of that slice (or the 200 most relevant), not its full history. The reviews docs walk through the slicing recipe. Step by step: export Trustpilot reviews past the 200-review limit.

Call the reviews endpoint with the business domain and page from 1 to max_page. Each review comes back as a JSON object with review_id, rating, title, text, language, published and experience dates, verification, the reviewer's public summary and the business reply, so writing it to CSV is one row per review. Deduplicate on review_id when you combine filter slices.

Yes. Page through a category or a keyword search and filter on trust_score yourself: every row carries the TrustScore, review count, website, and the email and phone the business published. In our captured page of VPN Service businesses, 3 of 20 had a TrustScore under 2.5. The category endpoint's minimum star rating is a floor only, so low-rated businesses are filtered on your side. Add the business profile for reply rate and claimed status to qualify each prospect.

Yes. The business endpoint returns reply_behavior: the reply rate on negative reviews, average days to reply, how many negative reviews the business received and answered, and when it last replied. In our capture, NordVPN had replied to 1,196 of 1,206 negative reviews, a 99.2% reply rate, in 0.05 days on average.

Only when the business published them on its Trustpilot profile. Search and category rows carry email and phone when present and null otherwise, and the business endpoint adds a contact block with address, city and country.

Reviews in every language Trustpilot holds: filter with a 2-letter language code, or use all. The business endpoint lists the review count per language (NordVPN had reviews in 41 languages in our capture). Trustpilot's AI summary and topics come back in the language you ask for when Trustpilot has them for it, for example English and German, and are null otherwise.

Every Trustpilot endpoint costs 2 credits per call. A reviews call returns 20 reviews, so 200 reviews (one full filter slice) cost 20 credits, and a search call can return up to 100 businesses. On the Growth plan billed yearly ($2 per 1,000 credits) that works out to about $0.20 per 1,000 reviews and $0.04 per 1,000 businesses. A request for a business, review or category that does not exist returns a 404 and costs 2 credits; temporary failures are not billed. New accounts get 50 free credits on signup with no card, and paid plans start at $30 per month for 7,000 credits.

Yes. The business endpoint returns claimed and claimed_at, plus the verification flags and whether the business collects incentivised reviews. The category endpoint takes claimed_only to list claimed profiles only; unclaimed profiles are the ones it leaves out.

Scavio returns publicly available Trustpilot data: what anyone can see on a public Trustpilot page. It does not access business accounts or any reviewer's private data. Whether your specific use is permitted depends on your jurisdiction, your use case and Trustpilot's terms, and you remain responsible for how you use the data. This is not legal advice; talk to your own counsel for your situation.

Every request reads Trustpilot live at the moment you call it, so the TrustScore, review counts, reply rate and newest reviews reflect what Trustpilot shows at that time. Nothing is served from a nightly snapshot. There is no TrustScore history endpoint; to build one, store the business response on a schedule.

min_trust_score takes 3, 4 or 4.5 and filters on Trustpilot's star rating, which rounds the TrustScore: a minimum of 4 also includes businesses with a TrustScore of 3.8 or 3.9, shown as 4 stars. For an exact threshold, filter on the trust_score field in each row.

Every endpoint is a plain HTTPS POST with a JSON body, so any programming language works. Scavio also ships Python and JavaScript SDKs, a remote MCP server for AI agents and an n8n community node, all on the same API key.